English
Thank you for shopping with Apka Fashion. We want to ensure your satisfaction with every purchase. Please read our return policy carefully to understand the terms and conditions of returning items.
1. Eligibility for Return
1.1 To be eligible for a return, the item must be unused and in the same condition that you received it.
1.2 The item must be in the original packaging.
1.3 The return must be initiated within 3-4 days of the purchase date.
2. Non-Returnable Items
2.1 Certain items are non-returnable, including: - Gift cards - Downloadable software products - Health and personal care items
3. Return Process
3.1 To initiate a return, please contact our customer support at +919958455576.
3.2 Our customer support team will guide you through the process and provide you with the necessary information to return the item.
3.3 Please securely package the item and include a copy of the original packing slip or order confirmation.
3.4 Ship the item to the address provided by our customer support.
4. Refunds
4.1 Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and whether your return is approved.
4.2 If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within 6-7 days.
5. Exchange
5.1 If you would like to exchange an item, please contact our customer support. We will guide you through the process and provide information on how to return the original item and receive the replacement.
6. Shipping Costs
6.1 Unless the return is due to a defect or an error on our part, you will be responsible for paying the shipping costs for returning the item.
7. Damaged or Defective Items
7.1 If you receive a damaged or defective item, please contact our customer support immediately. We will work with you to resolve the issue and provide a replacement or refund as necessary.
8. Changes to Return Policy
8.1 Apka Fashion reserves the right to modify or amend this Return Policy at any time. Any changes will be effective immediately upon posting the updated policy on the Apka Fashion app.
Contact Us
If you have any questions about our Return Policy, please contact us at Contact Information.
By using the Apka Fashion app, you agree to comply with and be bound by this Return Policy.
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